Earlier this year, I had an opportunity to work with some executives on an hour-long sales presentation they were giving. We had a good-looking slide deck and a strong message about why their bid should Read more…
Customer loyalty is one of those concepts that every business wants, but is hard to measure. Many businesses have a “buy nine sandwiches and get the tenth free” punch-card, but price usually overrules these loyalty Read more…
Data breaches are becoming more and more common in today’s digital world. Facebook’s recent announcement is shocking and frustrating for consumers, but it’s merely the latest in a series of data breaches sustained by large Read more…
A bold statement, I know. PowerPoint is the definition of ubiquitous – it’s installed on more than a billion devices, and millions of slide decks are created every day. The problem is, most of them Read more…
But are you ready for it? Recently, I had the opportunity to attend a demonstration of some quantitative risk analysis software, and it was incredible! There is a lot of exciting potential for risk management Read more…
Every year, the Project Management Institute (PMI) conducts a global survey of over 5,000 professionals who work in the project management space. The survey cuts across different regions and industries, and provides an excellent snapshot Read more…
Lean. Six Sigma. Kaizen. These methods of process improvement can be effective, but they are sometimes the wrong tool for the job. In project management, I’ve found them helpful in certain circumstances but I’ve frequently Read more…
Did you know that more than half of Project Management Offices (PMOs) fail within 3 years of kicking off? This absurd failure rate is driven in large part by a gap in expectations. Most of the time, an executive looks around and sees a competitor with their own PMOs driving change and adding value, and they say, “I want that”. But like anything else, a PMO goes through stages of maturity and it can’t tackle huge challenges right away.