Customer loyalty is one of those concepts that every business wants, but is hard to measure. Many businesses have a “buy nine sandwiches and get the tenth free” punch-card, but price usually overrules these loyalty Read more
Data breaches are becoming more and more common in today’s digital world. Facebook’s recent announcement is shocking and frustrating for consumers, but it’s merely the latest in a series of data breaches sustained by large Read more
In the early days of setting up this website, I did a lot of research on the proper security configurations that every website needs for protection. I settled on one of the most popular plugins, Read more
I’ve recently gotten into CNBC’s The Profit as my show du jour. It’s similar to Shark Tank, in that there is an investor negotiating with a business owner for an equity stake. This investor, Marcus Read more
If you’ve ever wondered what Big Data is like in practice, look no further than Disney World. I had the good fortune to visit the parks in October as part of a destination wedding. I Read more
Microsoft recently announced that Skype for Business is going out of business. In its place comes Microsoft Teams, a teamwork app contained within the Office 365 software bundle. Walking away from an established and successful Read more
In August, I had the opportunity to attend a hackathon* in San Francisco. The event invited people from the sponsoring businesses, online applicants, and members of the local tech sector to come and “hack” challenges Read more